Faraday Road, Welling, Kent DA16 2ET

0208 303 3839

admin@hooklane.bexley.sch.uk

Hook Lane Primary School

Encouraging Fearless Learners

Parent Feedback Results

Report on the Parent/Carer Questionnaire 2017

 

At the end of the 2017 summer term we circulated a Parent Questionnaire in which we asked for your views on a set of 13 statements and offering the opportunity for comments. This year we also added a question about the school’s website. We received 86 returns, for the 2017 return.

 

Below is a table giving the results, in percentage terms, to the questions and statements we seek parental views. The results for the strongly agree or agreed category is also stated.  On matters directly relating to the children we asked whether they are happy, felt safe, were making good progress and being taught well. The breakdown of the responses is detailed below (along with the results for 2016 of those who strongly agreed or agreed):

 

Question/Statement

2017 (%)

 

Strongly agreed or agreed (2016)

Strongly disagreed or disagreed

Don’t know

Not answered

My child is happy at this school

94 (98)

5

1

0

My child feels safe at this school

96 (99)

2

1

1

My child makes good progress at this school

95 (97)

3

1

0

My child is well looked after at this school

93 (99)

3

2

1

My child is taught well at this school

91 (99)

3

6

0

My child receives appropriate homework for their age

79 (87)

18

1

2

This school makes sure its pupils are well behaved

81 (94)

7

10

2

This school deals effectively with bullying

60 (52)

8

28

3

This school is well led and managed

84 (89)

8

7

1

This school responds well to any concerns I raise

73 (89)

9

17

1

I receive valuable information from the school about my child’s progress

87 (90)

9

1

1

I am clear about the role of the Governing Body

78 (73)

12

7

2

Would you recommend this school to another parent

78 (95)

9

13

0

 

There were also 82 comments received from parents with compliments, reflections and suggestions about various aspects of the school’s performance. These have been read and considered by the governing body.

 

As in previous surveys of this type the governing body considered, by taking into account the above figures and the general tone of the comments submitted, that a good majority of parents and carers are very positive about the school’s performance and children’s progress. This is also supported by the Parent View Questionnaire distributed by Ofsted at their recent inspection and by the conversations governors had with parents at the Parent Evening.

 

We found that the variations in the responses to the individual questions show a similar pattern to previous returns, although there has been a decrease in the number of parents who have strongly agreed or agreed from the statements from the previous year. There are also a few issues which have been particularly noted by governors.

 

One example is the lower score about the school’s response to bullying. As noted in previous years, many parents or carers do not answer this question or said they did not know whether the school dealt with bullying effectively. This can be read as meaning that their child had not experienced bullying and therefore a parent had not had to deal with such an issue and was accordingly unaware of the school’s activity on bullying. This is a topic which is regularly dealt with in assemblies and classroom activities. All teachers have been trained to be aware of issues such as bullying. Additionally, please see a copy of the relevant policy, which is available on the school’s website at http://www.hooklaneprimary.co.uk/our-school/policies/anti-bullying-policy. If you have concerns about bullying or behaviour generally please do not hesitate to contact your child’s teacher.

 

One of the issues which has been a steady theme over a number of years is the issue of homework. This gets a lower satisfaction rating than other aspects of the school life but contrasting comments about the problem with homework – too difficult – too easy – too much – too little, which makes getting the balance right a difficult operation. There has been a recent revision of homework policy on which the head teacher as written to you about earlier this term. The governors will review this new policy in a year’s time.

 

With regard to the use of the school’s website 59% of parents suggested they visit the website on a regular basis and only 2% not at all. The site has been dramatically revised and is still being updated. Hopefully, in response to parents’ comment, it should be usable on mobile devices. It can be accessed on http://www.hooklane.bexley.sch.uk; if you have not recently viewed it I invite you do so soon.

 

Finally, in relation to the governor’s role within the school, we are pleased to note that more parents are clear about the responsibilities of the governing body. The school website contains updates of our activities as does our regular newsletter Governor News. Governors were present at the annual parent’s meeting to meet parents and answer any questions you have about the school.

 

Governors wish to emphasise that beyond regular parent evenings and parent briefings teachers can always be approached if you are concerned about any aspect, be it educational or social, of your child’s time at school. Parents can also seek to see senior staff of the school if they have worries about their child at school. I can assure you that if the school is concerned about some aspect of a child’s time at school they will contact you.

 

Thank you once again for your interest and contributions.

 

 

Anthony Staddon

Chair of Governors